We will be happy to assist you

You have questions, suggestions or need support? Then you've come to the right place. Your marketplace team is at your disposal. You can send us a message - via e-mail or contact form - or conveniently arrange a callback, and we will call you at the desired time.

How you can reach us

Contact form

E-Mail

Callback service

Contact form

You want to tell us something? Then send us a message via the contact form and we will get back to you shortly!

Mail

You want to tell us something? Then send us a message via the contact form and we will get back to you shortly!

Callback service

You would like to speak with a consultant? Then let us know your contact details and availability and we will get back to you as soon as possible.

Which could help you directly:

Become a seller

Sell

Fees

Handling

Become a buyer

Purchase

Shipping and collection

Payment processing

Frequently asked questions

Sales types

Account setup

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Violations of the Terms of Service

Where can I go for technical questions or violations of these terms of use? Please contact support@railauction.plus.
Whistleblower management



Whistleblower management

If you have information about suspected white-collar crime, suspected violations of human rights, information about possible environmental damage or other reporting items according to the national implementation laws of the EU directive on whistleblower protection, we will be happy to receive it and treat it strictly confidentially. You can find all reporting channels, as well as further information about the group-wide whistleblower system, the relevant contact persons and reporting points, as well as the data protection information here.

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